Refund Policy for [Digixivam.shop]
At Digixivam.shop, we sell digital products that are delivered instantly via email or download. Due to the nature of digital goods, we follow a strict refund policy as outlined below.
1. No Refund Policy for Digital Products
- All sales of digital products are final. We do not offer refunds once the product is delivered and/or downloaded, as digital products are non-returnable and non-reversible.
2. Exceptions to the No Refund Policy
Refunds may be granted only under the following exceptional circumstances:
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You were charged more than once for the same product (duplicate purchase).
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Approved Refund amount will be credited via original payment method within 7 business days
In such cases, please contact us at support@digixivam.shop with proof of purchase and details of the issue.
3. Unauthorized Transactions
If you notice an unauthorized transaction on your account, please report it to us and your payment provider immediately. We are not responsible for any unauthorized or fraudulent transactions made on our platform.
4. Contact for Refunds
To request a refund (in the case of valid exceptions), please contact us at:
Email: [admin@digixivam.com]l]
Subject Line: “Refund Request – Order #[Order Number]”
